Scenario 1
A few months ago my husband went for pizza with his co-workers. They ordered two pizzas, different toppings on each. The server brought the pizza’s and people started taking slices.
I mean, this is what you do at a restaurant: you get served your food and you eat.
One person had taken a slice from pizza A. It turns out pizza A was made with something wrong.
No harm, no foul. Mistakes happen. Server quickly rectified the errant pizza situation.
What my Husband thought was bizarre about this encounter was that the restaurant took back the pizza that had been served incorrectly and was missing a slice.
Now, according to health and safety, that pizza can’t be served to anyone. So should the restaurant have just cut their losses and left the pizza there?
Scenario 2
I sometimes still have trouble finding hand soap, so occasionally I order from Amazon.
Recently I ordered a four pack of hand soap.
When the hand soap arrived, I only received one thing of soap. When I contacted Amazon about the issue, they said I had to send back the one soap, and they would send me a set of four.
Why wouldn’t they send me three additional soaps instead of me returning one?
FYI- after I returned the one soap, when they redelivered they again sent me one soap instead of four. My lesson was when I see soap in the store I buy multiples…
Question:
Have you ever had a weird experience when you’ve received the wrong thing? How did you handle it? Did it get resolved to your satisfaction?
Discuss